Privacy Policy
Glitch Studios ("we", "us") respects your privacy. This policy explains what information we collect when you use our website and products.
Information We Collect
- Usage analytics: We use privacy-respecting analytics (via Vantage / Luma Playground) to understand aggregate traffic. No personally identifiable data is stored.
- Purchase data: Orders placed through our Tebex storefront are processed by Tebex Ltd. We receive only order confirmation details. Refer to Tebex's Privacy Policy for full details.
- Support & Discord: Any information you share when contacting support (e.g. via Discord) is used solely to resolve your query and is not shared with third parties.
- Overlay service: Our Twitch Now Playing Overlay may read your publicly available Twitch listener data in real-time. No data is stored on our servers beyond what is needed to render the overlay.
Cookies
This site does not use first-party cookies. Third-party scripts (fonts, analytics) may set their own cookies subject to their respective policies.
Your Rights
You may request deletion of any data we hold about you at any time by contacting us through our Discord server.
Terms of Use
By accessing this website or using any Glitch Studios product you agree to the following terms.
Licence & Permitted Use
- Free resources may be used in personal and commercial projects under the terms stated in each product's readme.
- Paid products are licensed to the purchasing account only. Redistribution, resale, or sharing of paid assets is strictly prohibited.
- You may not reverse-engineer, deobfuscate, or modify our products in ways that circumvent licence protections.
Limitation of Liability
Our products are provided "as is" without warranty of any kind. Glitch Studios is not liable for any damages arising from the use or inability to use our products, including but not limited to server downtime or data loss.
Refunds
Refunds are handled through Tebex in accordance with their refund policy. Digital goods that have already been accessed or downloaded are generally non-refundable unless the product is significantly not as described. Contact support via Discord if you have a concern.
Changes to These Terms
We may update this page from time to time. Continued use of our products after changes are posted constitutes acceptance of the revised terms.
Contact
For any questions regarding privacy or these terms, reach us through our Discord server.